Privacy Policy

(Last updated: 22^ndMay, 2024.)

The Careerpedia services, such as courses, content, Mentor support, training platforms, and activities (collectively the Services) are provided through our website https://www.careerpedia.co/ and applications (Site/ Platform) by Careerpedia Edutech Private Limited (collectively "we," "our," or "us" or the Company) Personal Data is information relating to an individual (“you“ or “your“) as more fully defined herein below. In connection with your use of the Services, we may collect/ receive, store, use, share, and discloses personal in formation collected from users and/or process certain information (“Information”) about you when you use our Services. We use your Information for providing and improving the Services. By using the Services, you agree to the collection and use of Information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible on the website. We will not use or share your Information with anyone except as described in this Privacy Policy.

1. Information Collection

1.1. When you register for a course or interact with our Website, we may ask you to provide us with certain personally identifiable Information that can be used to contact or identify you. Information may include, but is not limited to:

Your name
Your email address
Phone number
Your Account Data such as your profile, course opted by you etc.
Data related to content shared by you via your Account
Data about your account on other services
Data through promotions and surveys conducted by us
Data regarding any support concerns that you may have (this is only for internal purposed to optimize our Services)
Any other information as may be disclosed by you during the use of Services
Billing information
Parts of our Services you use etc.
Sensitive Personal Information

1.2. We may also collect Information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as

Your IP address
Browser type
Operating system
Browser behavior
The pages of our Site that you visit
The time and date of your visit
The time spent on those pages and other statistics; and
Approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

1.3 In order to receive payments from you, we may also collect (either directly or with the support of our payments partners) certain financial Information as may be required.

1.4 In addition, we may use third party services such as cookies, google analytics, advertisements that collect, monitor and analyze this type of Information in order to increase the performance of our Service's. Use of such Information by these third party services shall be governed by their individual privacy policies. We encourage you to understand these policies as well.

Cookies

We use cookies to store and access and analyze the Information on the device that you use to access our Services, to personalize your experience, and to facilitate you to log into the Services, and to recognize when you return to the Services. You may opt out or refuse your browser from accessing/ storing the cookies or indicating when a cookie is being sent. However, it may be noted that some portions of our service may not be accessible to you if you do not accept cookies.

Analytics

We use third-party browser and mobile analytics services like Google Analytics on the Services. These services help us analyze your use of the Services by using cookies, tags, scripts, customized links, device or browser fingerprints etc. These services also help us analyzing Information such as

(a) The third-party website you arrive from
(b) How often you visit the Site
(c) Events within the Services; and
(d) Usage and performance data

The information collected is used solely for the purpose of improving our Services, to better understand the behavior projected by our Services on different devices, and to provide information that may be of interest to you. You can opt-out of Google Analytics by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Addon for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Online Advertising

We use third-party advertising services like Facebook, Google’s ad services, and other ad networks and ad servers to provide you quick access to your previous searches and to use analytics for personalization and showing you targeted advertisements. These advertisements are based on your recent or over time activities on our Site and across other sites and services, and are tailored to your interests. We do not disclose information about identifiable individuals to our advertising services, but we may provide them with aggregate information about our users (for example, we may inform them that any given number of students in a specified age group clicked on their advertisement on any given day). We may also use such aggregate information to help our advertising services reach the kind of audience they want to target.

2. How we use your information

(a) Provide Services: We use the information we collect to provide you with access to our training courses and services, including course enrollment, communication with Mentors, and course materials delivery.

(b) Improve Our Services: We may use your information to analyze trends, administer the Website, track user movements, and gather demographic information to improve our services and user experience.

(c) Communications: We may use your contact information to send you administrative and promotional communications related to our services, including course updates, newsletters, and marketing materials. You can opt-out of receiving promotional emails at any time by following the instructions provided in the email.

3. Disclosure of Your Information

We may disclose your personal information to third-party service providers who assist us in operating the Website, conducting our business, or servicing you, provided that such third parties agree to keep your information confidential.

We may also disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

a. During a change in control:

If the Company undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution(including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your Information to the successor organization during such transition or in contemplation of a transition (including during due diligence).

We may share your data within our corporate family of companies that are related by common ownership or control to enable or support us in providing the Services.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. This includes, for example, firewalls, password protection and other access and authentication controls.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “Data Controller” section.

If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For any other content, we will entertain your request for deletion, however, there is a strong possibility that copies of any public content will be retained indefinitely in our systems, including in cached and archived pages of the Platform, or if other users have copied or saved that information. In addition, due to the nature of the internet, copies of your content, including content that you have removed or deleted from your account, may also exist elsewhere on the Internet and be retained indefinitely.

Only minimum personal data, from the larger set of data (including Contact, Identity, Financial Transaction and other Data) which was collected from the user will be retained until the dissolution of the Entity and also for the subsequent period as mandated by the statute from time to time. And such retention will be as per applicable regulations and statutory guidelines.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

We may also retain Information where relevant for internal processing, analytical reasons, fraud monitoring, and in some cases on an anonymized/ de-identified basis.

7. Your Rights

You have the right around the use of your Information, including the option to opt out of promotional emails, cookies, and collection of your data by certain advertisement services. You can update or terminate your Account from within our Services, and can also contact us for individual rights requests about your Information. You have a right to ask us to review, correct and amend the information we collect about you at any point in time. In addition, you also have the right to revoke your consent to the collection of your information going forward. However, please note that revoking your consent may negatively affect your use of the Platform. For instance, we need access to your Account details so that you can access Services on the Platform, which functionality will not be available to you if you do not provide us such access. You may also ask us not to process your personal data for marketing purposes. You can exercise any of these rights at any time by contacting us at support@careerpedia.co. However, we require a reasonable period of 30(thirty) days to comply with any of your requests.

8. Third Party Links

The Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers, Affiliates and/or any other websites or mobile applications. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

9. Children's Privacy

Protecting the privacy of children (as defined in the particular jurisdiction) is very important to us. We do not knowingly collect Personal Data from children under the age of 13 without obtaining parental consent. If you are a child, then please do not use or access the Service, at any time or in any manner, without the direct supervision of your parent or legal guardian. If you are a child and would like to participate in any of our programs and events, kindly request your parent or legal guardian to contact us with a request on your behalf

If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, then we will take the appropriate steps to delete this information

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at anytime. We will post the updated Privacy Policy at this link. Your continued use of the Services constitutes your acceptance of the updated Privacy Policy. This policy may be updated from time-to-time so were commend that you regularly review this policy each time you return to our website.

11. Disclaimer

We follow best procedures and take security measures to protect your Information and try to prevent unauthorized access. However, we cannot guarantee the security of your Information transmitted to the Platform. You agree that any transmission on the Platform is at your own risk.

12. Grievance

If you have any issue or grievance with respect to our policy or with the manner in which we collect or store your information, or in any respect related to your personal information provided to us, please contact support@careerpedia.co. We will do everything we reasonably can to ensure that your grievance is attended to and addressed within a period of 30 days from the date of receipt of Your grievance.

Contact Us

If you have any questions about our policy or related dealings with us or would like further information about our services and practices, you can contact us

E-mail ID: support@careerpedia.co

For security concerns, please reach out to us at support@careerpedia.co.

This policy must be read in conjunction with the other agreements you may enter into with Careerpedia Edutech Private Limited and the Terms and conditions as published by Careerpedia Edutech Private Limited on Careerpedia's website. By accepting the policy, you expressly consent to Careerpedia's use and disclosure of your personal information in accordance with this policy.